At Hijau Slot, your privacy is more than a legal obligation – it is a core value we uphold. This document clearly explains how we collect, use, store and protect the personal information of every member who uses our platform. Please read it carefully and contact us if you have any questions.
Here is how Hijau Slot ensures every Malaysian member's personal data remains safe and protected at all times.
All data transmitted between your device and Hijau Slot's servers is encrypted using 256-bit SSL — the highest security standard in the industry, the same standard used by Malaysia's leading banking institutions.
Hijau Slot has never sold, rented, or transferred members' personal information to any third party for marketing purposes, and we never will. Your data belongs to you, and we respect that right unconditionally.
Only Hijau Slot staff who require data access to perform their official duties are permitted to access member information. All access is logged, monitored, and subject to strict internal data protection policies.
The Hijau Slot Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We regularly review and update this policy to ensure it remains compliant with the latest legislation.
Every Hijau Slot member has the right to request access to their personal data, correct inaccurate information, or request deletion of their data under certain circumstances. Such requests will be processed within 14 working days.
You can choose whether to receive marketing communications from Hijau Slot at any time. Opting out of marketing is straightforward — simply update your account settings or reach out to our support team.
This Privacy Policy is published by Hijau Slot ("we", "platform" or "Hijau Slot") and applies to all individuals who access or use the website hijauslot.bet and any related services ("you" or "member").
As an online betting platform serving Malaysians, Hijau Slot processes various types of personal information as part of our day-to-day operations — from account registration and deposit processing via Touch 'n Go eWallet or DuitNow, to the management of Sports Betting and casino games.
We take data protection responsibilities very seriously. This document has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. By using Hijau Slot's services, you agree to the processing of your personal data as described in this document.
If you disagree with any part of this Privacy Policy, please discontinue use of the Hijau Slot platform and contact our support team, who can assist you with closing your account if needed. Your security and privacy are our top priority.
Hijau Slot collects various categories of information depending on how you interact with our platform. The table below details the types of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Identity verification (KYC), fraud prevention |
| Contact Information | Malaysian phone number, email address, residential address | Account communications, transaction notifications |
| Financial Information | TNG/GrabPay e-wallet account numbers, MYR deposit & withdrawal records | Payment processing, AML compliance |
| Platform Usage Data | Betting history, games played, session duration | Service improvement and fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Account security and platform analytics |
| Communication Data | Support chat records, emails, and submitted complaints | Troubleshooting, customer service improvements |
We only collect data that is strictly necessary to operate the platform and fulfil our legal obligations. We do not collect sensitive data such as health information, religious beliefs, or political views.
Hijau Slot collects personal information through a variety of channels:
This includes all information you provide when registering a new account, completing your profile, making deposits via methods such as Touch 'n Go eWallet, GrabPay, Boost, or FPX, contacting our support team, or responding to surveys and feedback forms.
When you use the Hijau Slot platform, we automatically collect certain technical information, including your device's IP address, browser type and version, pages visited and time of visit, as well as cookie data and similar tracking technologies.
In certain situations, we may receive information from legitimate third-party service providers – for example, identity verification providers, payment processors such as DuitNow or ShopeePay, and fraud prevention agencies. All such data sharing is subject to strict data protection agreements.
Hijau Slot will never request your personal information via unsolicited emails or messages. If you receive any such communication claiming to be from Hijau Slot, please report it to our support team immediately.
All data collected by Hijau Slot is used solely for the lawful and stated purposes below. We will not use your data for any other purpose without first obtaining your renewed consent:
Processing new account registrations, verifying your identity through KYC, maintaining accurate account records, and ensuring only one account exists per individual.
Processing deposits in MYR via methods such as Touch 'n Go eWallet, DuitNow, GrabPay and FPX, and securely processing winning withdrawals with accuracy.
Identifying and preventing fraudulent activity, money laundering, bonus abuse and any unauthorised access to member accounts. This includes analysis of unusual behavioural patterns.
Providing access to all Hijau Slot games and services including Sports Betting, slots, blackjack and Live Casino, as well as responsive technical support and customer service.
Sending important account-related notifications, promotional alerts and Hijau Slot bonus updates, as well as the latest information on new platform features — subject to your communication preferences.
Meeting compliance obligations under Malaysian law, including anti-money laundering (AML) reporting requirements and customer identity verification requirements.
Hijau Slot does not sell, rent or transfer member personal data to third parties for their own marketing purposes – without exception.
However, we may share your personal information in the following limited circumstances:
We work with selected third-party service providers who assist us in operating the platform — including payment processors, identity verification providers, and technology infrastructure providers. All such providers are bound by data processing agreements that prohibit them from using your data for any purpose other than those we specify.
We may disclose personal information if required to do so by Malaysian law or a valid court order, or if we believe such disclosure is necessary to prevent crime or protect public safety.
Where necessary to enforce Hijau Slot's legal rights — including in cases of suspected fraud, platform misuse, or breach of terms of use — we may share relevant information with the appropriate authorities or our legal advisors.
Our Commitment: In all instances of data sharing, Hijau Slot will ensure that only the minimum necessary information is shared, and that recipients are bound by equivalent data protection obligations.
Hijau Slot implements multiple layers of security to protect your personal data:
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. In general:
Hijau Slot uses cookies and similar technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Session logins, security, and core platform functionality | Session / 30 days | |
| Analytics Cookies | Understanding how members use the platform in order to drive improvements | 2 years | |
| Preference Cookies | Saving your language settings, theme preferences, and display options | 1 year |
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect certain functions of the Hijau Slot platform. For optional cookies, you may withdraw your consent at any time via your account settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you. We will process your request within 14 working days.
Request the correction of inaccurate or incomplete personal data in your Hijau Slot account.
Requesting deletion of personal data under certain circumstances, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes at any time.
Receive your personal data in a machine-readable format for transfer to another service provider.
Withdraw your consent for any consent-based processing at any time, without penalty.
To exercise any of the rights above, please contact the Hijau Slot Data Protection team by email at support@hijauslot.bet with the subject line "Personal Data Rights Request". We will verify your identity before processing the request.
The Hijau Slot platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals below this age threshold.
If you have reason to believe that a minor under the age of 18 has registered an account using false information or has accessed our platform, please report it to us immediately at support@hijauslot.bet. We will take prompt action to investigate and close the account, and delete all data collected.
Minor Protection: Hijau Slot employs multiple mechanisms to prevent access by minors, including age verification during registration and ongoing checks throughout the KYC process. We take this matter extremely seriously.
Hijau Slot appoints an internal Data Protection Officer responsible for ensuring compliance with this privacy policy and handling all personal data-related enquiries.
If you have any questions, concerns, or complaints regarding how we process your personal data, you can reach us through:
If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Effective Date: 1 January 2026 • Version: 3.1 • Next Review: January 2026
Over 100,000 Malaysian players trust Hijau Slot for a safe, fair, and enjoyable Sports Betting and casino experience. Register today and claim a welcome bonus of up to RM1,000.
18+ only • Play responsibly • Your data is protected by 256-bit SSL